What is VOIP ?

Workers at a VoIP call center – euphemistically called “associates” or “agents” – are notoriously underpaid, overseen, and in many cases, desperate. These workers are often ineffective at presenting any sort of inspired telemarketing pitch. To avoid this, computers at the call center will automatically identify a sales prospect, dial the prospect’s number – at dinnertime, if possible – and, should the prospect be caught unaware, initiate a pre-recorded telemarketing pitch...
The digitizing of telephone communications through the internet allows the staff of a VoIP call center to initiate and respond to almost limitless simultaneous telemarketing calls, phone orders, and/or customer inquiries...